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Cancellation + Missed Appointment Policy

At OAK+IVY we require 48 hours notice when cancelling an appointment to avoid a cancellation fee. The fee for cancelling with less than 48 hours notice is 50% of the amount of the service being cancelled. If you fail to show up for an appointment without letting us know, we charge 100% of the appointment cost.

Ways to contact us to let us know you are unable to attend your appointment: call us at 204-571-6245, use the contact page on our website to send us an email, or send us a message on instagram @oakandivysalon .

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COVID-19 Protocols

We kindly ask you to reschedule if you answer yes to any of the following

-are you are waiting on COVID-19 test results?

-are you living with anyone currently waiting on COVID-19 test results?

-are you currently feeling any flu like symptoms?

-have you been told you currently need to be isolating?